Privacy Policy

1. Data We Collect

We collect contact details such as your name, phone number, and email address so we can reach you, respond to your request and coordinate the next steps.

If requested, and with your explicit consent, you may share health information and photos via WhatsApp or email.

When you use the site, device, browser, and usage data may be collected automatically through cookies.

2. How We Use Your Data

We use your data to respond to your request and coordinate the next steps, organize your appointment and travel, and meet our legal obligations.

Marketing communication is only sent with your explicit consent, which you may withdraw at any time.

3. Cookies and Analytics

Essential cookies are required for the site to function. Analytics cookies are enabled only with your consent and are used to measure visitor behavior anonymously.

You can update your cookie preferences at any time via the consent banner on the site.

4. Data Sharing

We do not sell your personal data. Your data may only be shared with the healthcare providers delivering treatment and contracted service providers (e.g. infrastructure and messaging providers) as needed to deliver the service. We use WhatsApp and an email delivery provider (Resend) to communicate with you.

Where required by law, your data may be shared with authorized public authorities.

5. Data Security and Retention

We apply reasonable technical and organizational measures to protect your data against unauthorized access.

We retain your personal data only for as long as necessary for the processing purposes or as required by applicable law.

6. Your Rights

You have the right to access, rectify, or erase your data and to object to processing. Use the contact channels below for any request.